Shipping policy
Shipping Policy
Thank you for shopping with AstroPandit. We are committed to delivering your orders safely and on time.
1. Order Processing
-
All orders are processed within 1–3 business days after successful payment confirmation.
-
Orders are not processed or shipped on Sundays or public holidays.
2. Shipping Time
Estimated delivery time:
-
India Orders: 4–8 business days
Delivery times may vary depending on your location, courier availability, weather conditions, or unexpected delays.
3. Shipping Charges
-
Shipping charges (if applicable) will be shown at checkout before payment.
-
Free shipping offers may be available on selected products or order values.
4. Order Tracking
Once your order is shipped, you will receive tracking details through email or SMS (if available).
5. Delayed or Lost Shipments
While we try our best to ensure timely delivery, AstroPandit is not responsible for delays caused by:
-
Courier companies
-
Natural disasters
-
Weather conditions
-
Incorrect shipping information provided by the customer
If your order appears lost, please contact us and we will assist you.
6. Incorrect Address
Customers are responsible for providing the correct shipping address. We are not responsible for orders delivered to incorrect addresses provided during checkout.
7. Damaged or Wrong Product
If you receive a damaged or wrong product:
-
Contact us within 24 hours of delivery
-
A proper unboxing video is mandatory for verification
Without video proof, claims may not be accepted.
8. Contact Us
For shipping-related questions, contact us at:
Email: 7901910592vicky@gmail.com